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What do you need help with?

To see if your question has been asked before in our product documentation, FAQs, blog or forum, search the key word on our portal from the top menu bar.

If you can’t find the answer, post on the specific forum channel here and a TelstraDev Support or fellow dev will respond.

None of the above answer your question?

Billing enquiries

Enterprise customers call: 1800 878 483 , option 1 and option 3.
Small/medium business (SMB) customers call: 1800 086 351, answer the voice prompts.


Ask a question and stay in touch with your TelstraDev community through our dedicated forums.

Telstra Cloud Support Desk

Paid API developers can log their issue with Telstra's Cloud Support Desk. They will forward your issue to TelstraDev to resolve within Australian Business Hours.
To access the phone number, please log in with your company profile.