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New Developer Feature: API Service Status Page

You asked, we listened.

Our developer community told us that they wantedgreater transparency and simple indicators to determine if TelstraDev services are functioning as expected. We're excited to announce just that, with the launch of the TelstraDev status page.

The TelstraDev portal is Telstra's API and marketplace, serving thousands of developers to build, create and innovate on the core capabilities of our world-class network. This portal is delivered through a robust, scalable and transparent monetization platform for Telstra's public-facing APIs, which is always improving. This simple dashboard will allow our developers to monitor the current health of Telstra API services and endpoints, subscribing to proactive alerts for API service disruption incidents. These incidents could be planned (e.g upgrades) or unplanned.

See API availability, latency and response times

One of our public APIs, the Telstra Messaging API, has extremely high availability (>99%). We understand, however, that it's not just potential outages you want to know about, it's any fluctuation in the service. That's what we've included details such as the current latency and the API response time of three key API calls on the status dashboard:

  1. Get Oauth token
  2. Send SMS
  3. Send MMS

We hope this proactive monitoring will give you a more frictionless, self-serve experience with our TelstraDev portal and APIs, so you can serve your clients and customers better. You can subscribe to updates on the status page via email, to be notified immediately of any incidents.

Each incident reported on the portal will come with an explanation of the severity and impact. Some of the incidents reported on the status page are not an indication of service outages, but may be a result of planned upgrades or unplanned disruptions to the monitoring platforms that we use to display the dashboard. Check in on our dedicated community forum for any updates on the incidents you see on the status page, or to ask the TelstraDev team to explain any concerns: https://dev.telstra.com/content/incident-reports.

Tell us what you think 

This highly anticipated feature brings us another step closer to delivering our new, world-class TelstraDev portal experience.

If you love this new developer feature, we'll look to expand our reporting in the future to include more performance metrics. We'd love to hear your feedback and suggestions for this feature evolution on the forum.

Next up, we'll be updating the portal registration process to make it easier for users already registered across other Telstra platforms to log in, so keep an eye out for our new interface. 

Michelle

TelstraDev Developer Advocate

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