Got an idea for how your Developer Experience on the TelstraDev portal can be improved? Looking for an API, a feature or tutorial that's missing? Something not quite right with the docs or the product you are using? Let us know!
TelstraDev is in the midst of a big change to our Developer Community and Ecosystem, and want to incorporate your ideas. You suggestions will be taken into consideration in our future roadmap.
Hi Michelle, I am looking for the API for TELSTRA MTDATA
Thanks for reaching out with your query for a new IoT API.
I see you've rightly connected with the MT Data team directly over email, as this is not a TelstraDev product. Keen to hear from you again if you do every have new API suggestions for us!
All the best
I'd like it if you could make the API documentation more simpler and easy to comprehend.
Thanks for sharing your experience with our API Documentation. Which API in particular are you referring to?
The TelstraDev team is actively working on a new and improved Documentation Experience for the Messaging API that includes clearer error responses, specific tutorials and a product overview. We hope to launch this for our developers in the near future.
Hi CHIRAN KANDEL
Thanks for raising that feedback about the documentation! We have addressed the suggestion for the API documentation to be simpler in this new docs design: https://dev.telstra.com/docs/messaging-api
Let us know what you think! We have only updated the Messaging API for now, is that the API you were refering to?
If you could be more specific in your feedback, I'd like to know which part of the experience wasn't clear to you so we can make sure that is addressed.
I got an email asking me to be involved in an interview / online survey about IOT.
But now I cannot find the email. I think it was from this platform.
If it is styill an open invitation, can you resend the email?
TelstraDev's Developer Experience team is always looking to speak to developers to include their feedback in our portal and API designs. I'll follow up with you on email to schedule a session if you like. These are for API developers specifically though.
If you're into IoT, feel free to join our IoT Developer meetup, there is a monthly meetup and discord and youtube channel: https://www.meetup.com/AusIOT/
I requested the password reset again today. It arrived under 3hrs ago and says it lasts for a day.
Trying to use it says it is already expired:
You have tried to use a one-time login link that has expired. Please request a new one using the form below.
Disappointing that a problem reported over a year ago has still not been addressed.
Not surprising, it is Telstra after all, not known for being responsive to customer concerns.
Telstra is very good at promising, shame they have no desire to deliver. With the resources available to a multi-billion dollar company, there is simply no reasonable excuse other than apathy towards customers.
Sorry to hear that reset password link is not working. Could you please send us an email to firstname.lastname@example.org with your Telstra ID details along with screenshot of the one-time login link and the error please.
Thanks for your email Mark. From the email understand that the TelstraDev has sent this email and the email says link stay active for a day but in reality it is not.
I have raised an internal issue to firstly understand the validity of the link and finally update our email notification to be accurate on link validity.