Wholesale

Customers can quote an EA aggregated head 1GE single access service via Quote SEP or can now initiate a Finalised Feasibility study where greater than 1GE or redundant / geo-redundant service is required to obtain the SLC, CW and FFS charges. Quoting of these services is done by onboarding the latest features product id’s: 103: Ethernet Access - New Aggregated Head, 110: A-End and where geo-redundant is applicable, 150: A-End Backup to their Quote API request.

Ticket Management API has been expanded to allow you to log Online Support Enquiries, Billing Enquiries, Data order & delivery Enquiries, Mobile Enquiries and Complaints.

Service Inventory updated to include additional fields for White Label NBN services: Call Line Identification, Calling number Display, Malicious Call Trace, Message Bank Forwarding, NBN Product Instance, UNI Detail ID

We’ve extended our Diagnostics API further to include a new NBN package test made up of both NBN & Telstra stand-alone tests. This will provide a summary of the health of the service and will determine service faults based on error hierarchy. This allows wholesale customers to run a single test that combines several connectivity, drop, and speed tests to determine the next best action. Even though one diagnostic result and message will be provided i.e. a pass or fail, consumers are able to view the entire payload which details the results for every test carried out.

Introducing Number Portability API

The Number Portability API allows you to check the portability against the local phone number (FNN) for fixed line voice services. With an existing local phone number and address, the API responses with the outcome of the queried local phone number and the local number assigned to address is eligible for port-in to Telstra network.

The Number Portability API is a web service based on JSON/REST protocols.

Benefits

Introduction

Use the Service Qualification API allows you to check the service types available at a particular address.

The following operations are currently supported by the API:

Perform Pre-Quote SEP product, service, and infrastructure availability checks with the new Product Offering Qualification API.

We continue to grow our API library as part of our digitisation program of work by releasing our newest addition, the Product Offering Qualification API.

Pull & Push Notification APIs have been updated for NBN Order events. 229 (NBN Service Test Completed) - 'NBN has advised the Service Test is completed' & 233 (Status Update) - 'The order/request item has reached an Unable to Complete status. Please re-submit your request').

These changes will take effect from 29th October 2022.

NBN have updated the payloads for their Diagnostic Tests, these have been passed through in the Diagnostics API as well as the Push Notifications

API Specifications and supporting documentations has been updated to Order API and Notification Stub API to include Mobile NTU related details for Fibre service orders with Mobile Backup and Mobile Rapid Activation. The API specifications are updated within Customer Order -> Customer Order Item -> Service -> Service Characteristics with details.